General terms and conditions I guide your through The Hague
Tours scheduled at your request
Proposal – confirmation – invoice
After you have accepted my proposal I will e-mail a confirmation of the city walk or bicycle ride. The invoice is included in this confirmation.
Your confirmation
The arrangement is final when payment has been made into account number NL85 INGB 0006 5842 08
Payment
Your arrangement must be paid in advance.
Minimum number of persons
For both the city walks and the bicycle tours the minimum number of participants is 6. If there are fewer than 6 persons you will pay for 6.
Changing the number of participants
It is possible to change the number of persons up until 4 days before the city walk or bicycle tour. Please let me know by e-mail.
This could affect the price per participant.
Start time
Please be at the starting point of the tour at the time agreed upon.
If you are delayed, please let me know by telephone, 06-31648707. I will stick to the end time.
If you arrive at the agreed starting point more than 15 minutes late without having informed me, I am entitled to cancel the walk or bicycle tour. In this case you are still obliged to pay for it.
Cancellation
You can cancel the tour until 4 days before the event and you will be refunded. However I will retain:
– For regular walks and bicycle tours €15,= for administrative costs.
– For made-to-measure programmes € 50,= for preparation and administrative costs
If you cancel within 4 days, you will not be refunded.
Scheduled tours
Registration
You can register using the form on my website or by sending me an email
Payment
Payment must be made in advance into account number NL85 INGB 0006 5842 08
Cancellation
You can cancel until 4 days before the event and you will be refunded. If you cancel within 4 days, you will not be refunded.
Start time
Please be at the starting point of the tour at the time indicated. In the interests of all participants, we will depart strictly on time.
Number of participants too low
If there are not enough participants, a walk or bicycle tour can be rescheduled to another date or taken out of the program. You will be notified and refunded or your registration can be moved to another of my scheduled dates.
General
Prices
Due to the small business scheme exempt from VAT
Liability
Participation in my walks and tours is at your own risk. Participants are requested to follow the guide’s directions. I do not accept any liability for material or immaterial damage to a participant sustained during a walk or a tour or for damage done to third parties by a participant during a walk or a tour. I do not accept responsibility for damage to or loss of participants’ property.
Agreement with terms and conditions
If you participate in my walks and/or tours, you agree with the general terms and conditions.